Terms of service

Terms of service

Last updated: October 2, 2026

These terms apply to your use of this website and to any purchase you make from it. The site and store are operated by Lark Beverage & Hospitality Inc. ("Lark", "we", "us"), 109 Judge Rd, Etobicoke, Ontario M8Z 5B5. By using the site or placing an order, you agree to these terms.

1. Orders. An order is accepted when we confirm it by email. We may decline or cancel an order — for example, if a product is unavailable, the delivery address is outside our delivery area, or there's an error in pricing or description. If we cancel after payment, we'll refund you in full.

2. Prices and payment. Prices are in Canadian dollars and exclude applicable taxes, which are added at checkout. Payment is taken when you order or, for Standing Orders, on each billing date.

3. Delivery. We deliver within Ontario only, as set out in our shipping policy. Risk in the product passes to you on delivery.

4. Bottles and crates. Lark glass bottles and crates remain the property of Lark at all times. The price you pay is for the beverage only; containers are supplied on loan for the storage, service and return of Lark product and must be returned in reusable condition. Containers may not be sold, scrapped or used for any other product. Where containers are not returned within 90 days of your most recent delivery, we may charge their replacement cost to your next order or pause further deliveries until they're returned. Replacement cost reflects our actual cost and is never a penalty. See Return & Refill.

5. Standing Orders. Standing Orders renew automatically until you skip, pause or cancel them, as described in our cancellation policy.

6. Refunds. Refunds and replacements are covered by our refund policy.

7. Gift cards. Gift cards are redeemable on this site only, have no cash value, are non-refundable and do not expire.

8. Products. We describe our products as accurately as we can, but colour and appearance on screen may vary. Some products are carbonated and under pressure: open with care, cap facing away. Infusions must be kept chilled and consumed by the date stamped on the bottle.

9. Liability. To the extent permitted by law, our total liability for any order is limited to the amount you paid for it, and we are not liable for indirect or consequential loss. Nothing in these terms limits any right you have under Ontario consumer protection law.

10. Website content. All content on this site — including text, images, design and the Lark name and marks — belongs to Lark and may not be used without our written permission.

11. Privacy. Our handling of your personal information is described in our privacy policy.

12. Changes. We may update these terms from time to time. The version in force when you place an order applies to that order.

13. Governing law. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.

14. Contact. concierge@larklarklark.com · Lark Beverage & Hospitality Inc., 109 Judge Rd, Etobicoke, ON M8Z 5B5